Support
技术支持
Frequently asked questions
How do I restore HotpotMan Pro?
Open the Pro page and tap Restore Purchases. Sign in with the same Apple ID or Huawei account used for the original purchase.
Is Pro a subscription?
No. Pro is a one-time non-consumable purchase and does not auto-renew.
Does HotpotMan require an account?
No. Core timers, ingredients, history, photos, and settings are stored on your device.
Why does the App request camera access?
Only to photograph an ingredient or dipping sauce when you choose that feature. Declining does not block the core timer.
How do I add my own cook time?
Open the ingredient library, create or edit an ingredient, and save your preferred time.
How do I check for updates?
Open Settings and tap Check for updates. The App requests only the public version file and does not send your meal data.
常见问题
如何恢复火锅侠 Pro?
进入 Pro 页面,点击“恢复购买”,并登录原购买时使用的同一 Apple ID 或华为账号。
Pro 是订阅吗?
不是。Pro 是非消耗型的一次性买断商品,不会自动续费。
火锅侠需要注册账号吗?
不需要。核心计时、食材、历史、照片和设置保存在设备本地。
为什么需要相机权限?
仅在你主动拍摄食材或蘸料照片时使用。拒绝不会影响基础计时功能。
如何添加自己的时间?
进入食材库,新建或编辑食材,然后保存你喜欢的计时时间。
如何检查更新?
进入设置,点击“检查更新”。应用只请求公开版本文件,不会发送用餐数据。
Contact
联系我们
- Emailrgcodesupport@163.com
- iOSApp Store
- HarmonyOSAppGallery listing in preparation华为应用市场上架准备中
When reporting an issue, include app version, device model, system version, screenshots, and reproduction steps. Do not send payment passwords or full order tokens.
反馈问题时建议附带应用版本、设备型号、系统版本、截图和复现步骤。请勿发送支付密码或完整订单令牌。