Are my photos uploaded?
Image and video tools run on device. Originals, recognized text, faces and metadata are not uploaded to the developer. The camera is used only when you choose to take a photo. Results are stored temporarily on device. Save, Share or Copy saves to Photos, opens the system share sheet or writes to the clipboard, respectively. Generating a result does not delete the original file.
How do I change photo access?
Open PhotoMeow’s permission page in iOS or HarmonyOS Settings and adjust photo and video access. The app can organize only media the system actually authorizes.
How can I recover a deleted photo?
Check Recently Deleted in the system photo library. The operating system controls retention and recovery. PhotoMeow does not keep copies of originals.
How do I restore Pro?
Use the Apple ID or Huawei account used for purchase, then restore purchases from Pro in Settings. Canceled subscriptions remain valid until expiry; lifetime purchases do not auto-renew. Refunded or revoked transactions no longer grant access.
Why is an analysis incomplete?
Confirm the permitted media range and allow cloud originals to sync to the device. Low power, low storage, a very large library, or temporarily unreadable items can affect a scan. Processing remains on device.
Where are tool results saved?
Photos, videos and GIFs can be saved to Photos. PDFs can be saved to Files or another app through the system share sheet. Text and color values can be copied to the clipboard. Previewing does not automatically save or delete originals.
Contact us
Email rgcodesupport@163.com with your device model, OS version, app version, reproduction steps, and screenshots that contain no private photos.