常见问题
照片会上传吗？
不会。相册喵选在本机读取和处理你授权的照片，没有照片上传服务、账号系统、广告或分析跟踪。
怎样调整照片权限？
在 iOS 或 HarmonyOS 系统设置中打开 PhotoMeow 的权限页面，调整照片与视频访问范围。应用只能整理系统实际授权的项目。
误删照片怎么办？
打开系统图库的“最近删除”检查。恢复期限和可恢复性由操作系统决定。相册喵选不保存原始照片副本。
怎样恢复相册喵选 Pro？
使用购买时的同一 Apple ID 或华为账号，在 App 的“设置 → 相册喵选 Pro → 恢复购买”操作。一次性购买不会自动续费。如果平台已退款或撤销交易，权益会失效。
为什么分析或重复扫描不完整？
请确认照片权限范围，并让云端原始项目先同步到设备。低电量、存储空间不足、超大图库或暂时无法读取的资源会影响本次扫描；所有扫描仍在本机完成。
联系我们
发送邮件至 rgcodesupport@163.com。建议附上设备型号、系统版本、相册喵选版本、问题步骤和不含私人照片的界面截图。通常会在 3 个工作日内回复。
Support (English)
Are my photos uploaded?
No. PhotoMeow reads and processes authorized media on your device. It has no photo-upload service, account system, ads, analytics, or tracking.
How do I change photo access?
Open PhotoMeow’s permission page in iOS or HarmonyOS Settings and adjust photo and video access. The app can organize only media the system actually authorizes.
How can I recover a deleted photo?
Check Recently Deleted in the system Gallery. The operating system controls retention and recovery. PhotoMeow does not keep copies of originals.
How do I restore Pro?
Use the same Apple ID or Huawei account, then open PhotoMeow Settings → PhotoMeow Pro → Restore Purchases. The one-time purchase never auto-renews. Refunded or revoked transactions no longer grant access.
Why is an analysis incomplete?
Confirm the permitted media range and allow cloud originals to sync to the device. Low power, low storage, a very large library, or temporarily unreadable items can affect a scan. Processing remains on device.
Contact
Email rgcodesupport@163.com with device model, OS version, app version, reproduction steps, and screenshots that contain no private photos. We normally respond within three business days.